Why physicians refer patients to LOAR.

The clinical relationship comes first

LOAR does not direct medical care, influence treatment decisions, or come between a physician and a patient. Clinical judgment belongs to the treating provider. Our role is limited to the legal side of a patient’s situation — and our first priority is making sure the patient is treated with dignity and the provider relationship is protected.

What physicians and their patients can expect

• Professional, timely communication. We respond promptly and keep interactions respectful of your staff’s time.
• Clear handling of records and billing. We understand medical records requests, billing, letters of protection, liens, and subrogation, and we work to handle them correctly.
• Respect for clinical independence. We never ask a provider to alter care, records, or opinions.
• Support for the patient. We help patients navigate the legal and payment questions that often accompany a serious injury, so they can focus on recovery.

How LOAR understands the medical side of a case

Serious injury cases turn on medical facts: causation, the nature and permanence of an injury, future care needs, and how those are documented and explained. LOAR is experienced in working with treating physicians and retained experts to present that picture accurately — without pressuring anyone’s clinical conclusions. Founder Amber Russell’s background on both the defense and plaintiff sides informs how the firm develops and presents this evidence.

How referrals work

If you have a patient whose injury may involve a legal claim, you can connect them with LOAR for a free, confidential consultation. The patient is under no obligation, and there is no attorney fee unless the firm recovers compensation. You can learn more on our Medical Provider Network page.